aeg67 Privacy Policy

Information Provided Directly

When you register, log in, or contact customer support at aeg67, we may collect the following information from you:

• Full name and date of birth
• Email address
• Transaction details via bKash, Nagad, or Rocket
• Account password (stored in encrypted form)
• Details of messages and requests sent to customer support

We never directly collect your National ID number (NID) or bank account password.

Automatically Collected Information

When you browse the aeg67 website, our system automatically collects certain technical information. This includes:

• IP address and device identity
• Browser type and version
• Pages visited and session duration
• Referral URL (the site you came from)
• Behavioral data obtained through cookies and similar tracking technologies

Information Received from Third Parties

For identity verification and fraud prevention purposes, we may seek assistance from legitimate third-party verification agencies. In such cases we exchange only the necessary information, and those agencies are governed by their own privacy policies.

Providing and Operating Services

aeg67 uses your information primarily to provide you with an uninterrupted gaming experience. This includes:

• Account registration, verification, and management
• Processing deposits and withdrawals via bKash, Nagad, and Rocket
• Providing bonuses, rewards, and VIP benefits
• Operating 24/7 live chat customer support in Bengali
• Maintaining gaming history and transaction records

Security and Fraud Prevention

To protect your account and funds, we use your information to:

• Detect unusual transactions or login activity
• Identify multiple accounts or fraudulent activity
• Prevent minors from using the platform (21+ policy)
• Enforce responsible gaming policies

Communication and Notifications

Using your email address, we may send you:

• Important account-related notices
• Transaction confirmation messages
• Special promotional offers and bonus notifications (you may unsubscribe at any time)
• Security alerts and password recovery links

Service Improvement and Analytics

We continuously improve the performance and usability of the aeg67 platform by analyzing overall user behavior. This analysis is not personally identifiable and is carried out on the basis of aggregate statistics.

What Cookies Are and How We Use Them

Cookies are small text files stored on your device. aeg67 uses the following types of cookies:

• Essential Cookies: Essential for the basic operation of the platform — login sessions and security.
• Functionality Cookies: Help remember your preferences and language settings.
• Analytics Cookies: Used to collect visit statistics to improve services.

You can disable cookies from your browser settings, however this may limit some functions of the platform.

When Information Is Shared

aeg67 never sells or rents your personal information. However, limited information may be shared in the following cases:

• Payment Processors: Information necessary to complete transactions via bKash, Nagad, and Rocket.
• Game Software Providers: Necessary technical information shared with providers such as Pragmatic Play, Spribe, JILI, and PG Soft.
• Legal Obligations: Where required to comply with lawful instructions from competent legal authorities.
• Security Protection: Information necessary to prevent fraud or illegal activity.

Agreements with Third Parties

All third-party providers engaged in our services operate under strict confidentiality agreements. They may use your information only for the purpose of providing the relevant service, and use for any other reason is strictly prohibited.

Technical Security

aeg67 uses industry-standard technology to protect your information:

• SSL (Secure Socket Layer) encryption — full protection for data transmission
• Password hashing — your password is never stored in plain text
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• Two-Factor Authentication option

Administrative Security

Alongside technical measures, we follow strict administrative policies:

• Only authorized staff may access information on a need-to-know basis
• All staff receive privacy training
• Data access logs are reviewed regularly
• A rapid response plan is in place for data breaches

How Long Information Is Kept

aeg67 retains your information only for as long as necessary. General guidelines are as follows:

• Active account information — for as long as the account remains active
• Transaction records — for the period required by legal obligations
• Closed account information — deleted after legal and financial audit requirements are met
• Backup data — deleted at the end of the designated security cycle

After legal obligations are fulfilled, information is securely deleted or anonymized.

Right to Access and Correct Information

As a registered user of aeg67, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right of Rectification: The right to request correction of inaccurate or incomplete information.
• Right of Erasure: The right to request deletion of your information in certain circumstances.
• Right to Object to Processing: The right to opt out of marketing communications.
• Right to Portability: The right to receive your information in a readable format.

To exercise these rights, please contact our support team. We will respond to your request within the legally required timeframe.

Right to Unsubscribe from Marketing Communications

You may unsubscribe from promotional emails at any time. However, important account-related notifications (transaction confirmations, security alerts) cannot be turned off, as they are essential for the protection of your account.

21+ Age Policy

aeg67 provides services only to persons aged 21 or above. We do not knowingly collect personal information from minors. If we learn that a minor has registered on our platform, their account will be closed immediately and the collected information will be deleted.

Updates and Notifications

aeg67 reserves the right to update this privacy policy as needed. For significant changes, we will:

• Publish the updated date on this page
• Send a notification email to registered users
• Notify you of the changes when you log in to the platform

Continuing to use aeg67 after changes have been made will be considered as your acceptance of the updated policy.