🛡️ Safe Gaming Policy

Responsible Gaming at aeg67 — Your Safety Is Our Commitment

aeg67 believes that gaming should be a source of enjoyment — not stress. We provide every player with all the tools and support needed to ensure their safety.

Why We Prioritize Responsible Gaming

At aeg67, we believe online gaming is a form of entertainment — it should never be considered a primary source of income or a solution to financial problems. Responsible gaming means knowing your limits, staying within your budget, and enjoying gaming as a fun part of life.

Our platform operates exclusively for individuals aged 21 and over. We follow a strict age verification process to protect minors from gaming. If you or someone you know is having trouble with gaming, our 24/7 Bengali live chat support is always here for you.

The core principle of responsible gaming is — control the game, do not be controlled by it. aeg67 provides various effective tools to help you maintain that control. A detailed description of our responsible gaming program is given below.

Our Safety Tools

Deposit Limit

Set a daily, weekly, or monthly maximum deposit amount. Once a limit is set, it takes effect immediately. A 24-hour waiting period applies when increasing a limit.

Self-Exclusion

Keep your account closed for a set period or permanently. No promotional messages will be sent during self-exclusion and access to the account will be completely blocked.

Time-Out Break

If you want a temporary break, set a time-out from 24 hours up to 6 weeks. During this period, no transactions or gameplay will be possible on the account.

Reality Check Reminder

Pop-up notifications at set intervals will remind you how long you have been playing. This helps you stay aware during play and avoid spending too much time gaming.

Loss Limit Setting

Set a maximum daily or weekly loss amount in advance. When the limit is reached, the gaming session will end automatically and no new bets can be placed.

24/7 Bengali Support

If you run into gaming problems, our specialist team is available around the clock to help via live chat in Bengali. Advice and support are available with complete confidentiality.

Signs of Problematic Gaming

If any of the following signs appear in you or someone you know, it is time to seek help.

Warning Signs

  • A tendency to bet more to try to recover lost money
  • Relationships with family and friends being damaged because of gaming
  • Losing focus at work or studies and being absent frequently
  • Borrowing money or spending savings to cover gaming costs
  • Trying to stop gaming but returning to it repeatedly
  • Feeling restless, irritable, or uncomfortable when unable to play
  • Hiding how much time and money is spent on gaming from family
  • Gaming to escape stress, depression, or loneliness
21+

For Adults Only

At aeg67, only individuals aged 21 and over may open an account and play games. Participation by minors is strictly prohibited. We ask parents to use parental control software on their devices to prevent children from accessing gaming sites.

How to Use Safety Tools

01

Log In to Your Account

Access your account at aeg67 and go to profile settings. Find the "Responsible Gaming" menu there.

02

Choose a Limit

Deposit limit, loss limit, time-out, or self-exclusion — choose the right tool based on your needs.

03

Set the Amount or Duration

Enter the amount or duration for your chosen limit. Pressing the confirmation button activates it immediately.

04

Get Support

For any questions or issues, contact our 24/7 live chat. Our team will help you in Bengali.

Our Commitment to Responsible Gaming

Strict Age Verification

We verify age at registration and again later if needed. No person under the age of 21 may use our platform.

Data Security and Privacy

Your personal and financial information is kept completely secure using SSL encryption technology. We never sell your information to third parties.

Restraint in Promotional Communication

No promotional messages, bonus offers, or gaming-related emails are sent to players who are on self-exclusion or time-out.

Fair Play Guarantee

All our games follow fair play principles. Game outcomes are controlled by a Random Number Generator (RNG), which ensures there is no bias.

Fast and Compassionate Support

Our support team responds with the highest priority to requests related to gaming problems. Support is completely free and confidential.

Transparent Transaction Policy

The minimum deposit amount is ৳200 and the minimum withdrawal is ৳500. Funds typically arrive within 30 minutes to 3 hours. There are no hidden charges.

Build Healthy Gaming Habits

Following a few simple rules is important for responsible gaming. The tips below will help you enjoy gaming and stay safe:

Decide in advance how much money and time you will spend on gaming and stick to those limits

Never play with the goal of recovering lost money — this can lead to even greater losses

Avoid gaming when drinking alcohol or when emotionally unsettled

Take regular breaks, spend time with family and friends, and pay attention to other hobbies

Never game with borrowed money — only play within your entertainment budget

Remember — gaming is entirely a matter of chance; there is no guaranteed strategy for winning

Need Help? We Are Here

If you feel that gaming is having a negative impact on your life, do not hesitate to contact us. Our 24/7 Bengali live chat support is ready to help you with any problem with compassion.

You can also reach us by email: [email protected]

Questions and Answers on Responsible Gaming

Log in to your account, go to profile settings, and find the "Responsible Gaming" option. There you can set a daily, weekly, or monthly maximum deposit amount. Reducing a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period. If you need help, contact us via live chat.

Yes, at aeg67 you can take self-exclusion for a set period (such as 30 days, 6 months, 1 year) or permanently. For permanent self-exclusion, a specific waiting period must be completed before the account can be reactivated, and you will need to contact the support team. No promotional messages will be sent during this period.

Time-out is a temporary break — typically from 24 hours up to 6 weeks. It is suitable for a light pause. Self-exclusion is a longer-term solution — it is used when gaming problems are more serious. During self-exclusion, no access to the account or transactions is possible, and no marketing messages are sent.

Install parental control software on your device and keep your aeg67 account password secure. Remember, aeg67 is for players 21 and over only. If you believe a family member is using your account without permission, notify our support team immediately — we will take the necessary steps.

Yes, problematic gaming is a recognized health condition. The World Health Organization (WHO) has classified it as a behavioral addiction. If you or someone you know is affected, you should seek advice from a mental health professional or doctor. aeg67 is able to provide you with relevant information and support through our support channels.

Even while self-exclusion is active, any funds in your account remain secure. Contact our support team for details on the withdrawal process. The minimum withdrawal amount is ৳500 and funds are typically sent to bKash, Nagad, or Rocket within 30 minutes to 3 hours.

Enjoy Entertainment Responsibly

Play responsibly and enjoy the vast gaming world of aeg67. Check our FAQ for any questions or speak directly with us via live chat.

Browse Casino Games Play Slots Cricket Betting View FAQ